Hero MotoCorp has announced the formation of a Task Force comprising Leadership Team members to monitor the situation in the face of the coronavirus pandemic. The task force will monitor the situation on a real-time basis and is taking appropriate measures as necessary with the evolving situation, a statement by a Hero MotoCorp spokesperson said. The statement added that steps and measures have been taken to make office premises, manufacturing facilities and dealerships safe for everyone, including Hero employees and their families.
"As a proactive precautionary measure, and also in keeping with the objective of business continuity, we have made the provision for our employees to work-from-home every alternate day. This is valid for employees in the support functions across our Corporate Head office, zonal and area offices as well as manufacturing facilities and the R&D facility - the Centre for Innovation and Technology (CIT)," a Hero MotoCorp spokesperson said in a statement.
"We have discontinued all non-essential travel for our employees since the first week of March - be it domestic or international, official or personal. Biometric check-in and checkout have also been stopped at all locations. All physical meetings/gatherings of more than 10 people have been stopped and all employees and visitors are screened for temperature and sanitized. Digital interface such as teleconference and video conferencing is being used frequently for most business meetings."
Hero MotoCorp Chairman Dr. Pawan Munjal addressed the entire organization through a digital Town Hall on March 16, assuring all employees of the unstinted support of the organization. The Town Hall was accessed by employees in various locations across India, Bangladesh, Colombia, the US and UAE on their handheld devices and mobile phones. Dr. Munjal communicated all the initiatives taken by the company to ensure the well-being of everyone.
An Artificial Intelligence (AI)-enabled ChatBot has also been launched to address the queries from employees on the various aspects of the COVID-19, in order to prevent the spread of any false information.