I am a retiree, dependent on pension. Purchased Okinawa Praise scooty on 1.12.2018 in view of low running fuel cost. Today, I realised, I have taken a blunder mistake in my life to purchase the same.
Within seven months, Diggi cracked without any accident, censor of motor, bearing and all the six batteries dead. And after 11 months, during warranty period, backside tyre damaged. The company APPROVED the tyre replacement on 20.1.2020, but the dealer not replaced till date on the pretext that the amount has not been received from the Company. When I complaint to many corners, they rejected my approved tyre in PREJUDICE. That is the attitude of company. They used substandard parts in vehicles.
The second set replaced batteries after seven months, the same has again been damaged after six months which means two sets of batteries damaged within 13 months.The cost of batteries are 36000/-with six month warranty i.e.36000/-running cost for six months.
At the time of purchase, the dealer assured me to run the batteries for 3 years. Now the company is not replacing the batteries and tyre. I request to all not to waste your hard earned money by purchasing the Okinawa, a worst product, nobody hear your problem. Even, not picking your phone . The after sale service is more WORST.