Dear TVS, 
We are a traditional user of your vehicles. We have trust in your brand. Recently I've purchased your brand new bike "Radeon". No doubt the bike is very good. But, you should change something in your system.
I've purchased the bike from your dealer Surya Pratap TVS Ramamurthy Nagar Bangalore. They have been delivered the bike without any Service book or any owner's manual book. They are saying they will deliver those items once the vehicle registration is done (which will take more than 1 month). 
Now my question is, is this the official way of TVS vehicle delivery? If so, then how shall I maintain my bike until I get the user manual? Who will be responsible if the bike user does something wrong with the bike? For your kind information, I would like to inform you- the user manual of 'Radeon' is not available on your official website 
Also, my bike's back mudguard is more than 1.5" bent towards the right side. When I asked the sales guy regarding that, surprisingly he is saying- "Sir its comes like that only, we can't do anything on that." How stupid answer! A reputed brand like TVS is manufacturing like this kind of garbage nowadays? Is that true?