Stellantis India has announced special service initiatives for Jeep and Citroen owners who have been affected by Cyclone Michaung in Chennai. The companies are actively engaged in providing round-the-clock support for owners of flood-affected vehicles including complementary vehicle inspection and towing.
In response to the disaster, the brands are expediting insurance processing, allowing vehicle owners to visit the dealership with essential documents for a quick resolution. Additionally, there is a commitment to the timely availability of genuine spare parts, streamlining repairs, and minimising downtime. Jeep and Citroen claim that they are prioritising repairs through their network of insurance partners, facilitating a faster claims process.
The brands are also offering complimentary 40-point vehicle check-ups, with appointments available for a thorough examination. In the event of a total loss, a special offer on a new Jeep or Citroen car is also being offered. The brands are also providing round-the-clock roadside assistance to address any emergencies. Customers can access immediate assistance through the provided toll-free numbers for Jeep (1800 266 5337) and Citroen (1800 267 1000), as well as roadside assistance support (Jeep: 1800 102 5337, Citroen: 1800 419 2000).
