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GM India Announces the Chevrolet Complete Care Programme

General Motors India today announced the Chevrolet Complete Care which it calls a comprehensive approach to customer experience. The global initiative is designed to demonstrate the brand's commitment to reliability, quality and value for money.
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By NDTV Auto Team

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Published on August 3, 2015

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    General Motors India today announced the Chevrolet Complete Care which it calls a comprehensive approach to customer experience. The global initiative is designed to demonstrate the brand's commitment to reliability, quality and value for money.

    The Chevrolet complete care programme has various components including the industry-first Chevrolet Promise providing assured low cost of maintenance, Chevrolet Warranty, Chevrolet U-First and Free 24/7 Roadside Assistance.

    Arvind Saxena, President & Managing Director, General Motors India said "The Chevrolet Promise is industry first and remains unique by virtue of our commitment to refund any excess periodic or scheduled maintenance cost at the end of 3 years or up to 40,000 kilometers, whichever is earlier vis-a-vis the committed periodic maintenance cost to the customer at the time of sale of the car. The programme is applicable on Spark, Beat, Enjoy, Sail, Sail Hatchback and Cruze (3 years or 45,000 kms, whichever is earlier)."

    These facilities will be provided at the company's 231 sales outlets and 257 service outlets throughout the country. In addition to the standard warranty of 1 lakh kilometers/3 years, customers can also extend the total warranty of their vehicles up to 150,000 kilometers/5 years at a fee under Chevrolet warranty.

    Under the Chevrolet U-First initiative, women customers will be provided free pick-up and drop facility of their Chevrolet cars for service, by the Chevrolet Authorised Workshop. In addition, 24x7 Roadside Assistance Program is provided free for 3 years with all new purchases.

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    Last Updated on August 3, 2015


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