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Nexa Contributes To 20-22 Per Cent Overall Sales Of Maruti Suzuki India

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With 371 showrooms in 200 cities, Maruti Suzuki India's Nexa chain of dealerships is an ecosystem which brought in digitization and augmented reality to the showroom. In these last 5 years, the company has sold 1.1 million cars via its Nexa channels.

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In these last 5 years, Maruti Suzuki India has sold 1.1 million cars through its Nexa dealerships

Highlights

  • Maruti Suzuki's premium chain of dealerships, Nexa, is in its 5th year
  • The Nexa dealerships, in these 5 years, have sold 1.1 million units
  • Maruti has plans to expand the Nexa network but says these trying times

The Nexa dealership channel has been quite successful for Maruti Suzuki in India and now in its 5th year, they're contributing significantly to its sales numbers. The Nexa dealerships were launched in July 2015 and the idea behind it was to reach out to the more aspirational customers. Shashank Srivastava, Executive Director, Marketing & Sales, Maruti Suzuki India Limited, said, "The reason we started with the brand was because we realised we needed a new channel for the more aspirational customers. It was about enhancing the buying experience. This was needed for the ever-evolving customers."

The Nexa dealerships, in these 5 years, have sold 1.1 million units contributing to 20-22% sales to the overall number of Maruti Suzuki India. In fact, Srivastava has a different take on this. He said, "As an independent brand it is the third largest among all the OEMs in the country. So, I think, if Nexa was an independent OEM, it would be the third-largest in terms of market share. And thanks to Nexa we have accomplished a brand positioning as well, so it's been very successful for us.

Also Read: Maruti Suzuki Sells 1 Million Cars Through Its Nexa Showrooms In 4 Years

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The Nexa line-up currently consists of the Ignis, Baleno, Caiz and the XL6

The first car to be launched under brand Nexa was the S-Cross and post that the company has added several products to its portfolio. While the S-Cross and Baleno were added in 2015, the Ignis and the Ciaz made it to this channel in 2017. Finally, in 2019, it was the XL6 that was added to the company's product portfolio and there are more coming.

Also Read: Exclusive: Maruti Suzuki To Bring The Jimny Mini SUV To India; Likely Rebadged as Gypsy

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The Maruti Suzuki S-Cross, which was the first Nexa car, will soon return with a petrol engine

In fact, we told you exclusively that whenever the company plans to kick start its electric vehicle sales, it too will be via the Nexa dealerships. With 371 showrooms in 200 cities, the Nexa dealerships is an ecosystem which brought in digitization and augmented reality to the showroom. The fact that the premium experience always needed supplementation of this technology has stood the company in good stead during the lockdown as well. Srivastava said, "Nexa continues to contribute to 20-22% to Maruti Suzuki India's overall sales even during the lockdown and the investments we have made make it strong to withstand such disturbances. Mind you, overall sales are down and Nexa sales are down too."

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There are plans to expand of course but in these trying times, expecting dealers to make investments will be a tall ask. However, there's a plan in place. Srivastava said, "Obviously there's a need to spread geographically also, because the demands which were in the confines of the bigger cities (Tier 1, Tier 2) is now expanding, and it's not just for cars, but for all products. We are not looking at just the physical infrastructure but our share of the digital infrastructure. We are also looking on how to enhance the digital experience and that's what we are studying and taking appropriate measures for."

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