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Ola S1 Owner Gets Electric Scooter Towed By A Donkey

A customer in Maharashtra staged a protest by having his S1 Pro be pulled by a donkey after his scooter stopped working six days after delivery and lack of a proper response or fix from the company.
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By Carandbike Team

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1 mins read

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Published on April 26, 2022

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Highlights

  • Owner says scooter stopped working six days after delivery
  • Scooter was delivered on March 24
  • Owner angry at a lack of a fix and vague answers from customer care

The Ola Electric S1 Pro is again in the news after a Maharashtra man staged a protest after his scooter allegedly broke down six days after delivery with the company having yet to repair or replace it. The man, Sachin Gitte, residing in the Beed district, tied his scooter to a donkey, covered it in banners asking people not to trust the brand, and paraded it through the streets of Parli in Maharashtra. Despite several complaints, Gitte failed to get a response from Ola Electric, and decided to protest in this manner.

As per reports, Gitte booked the scooter in September 2021 taking delivery of the same on March 24. Six days later the scooter stopped working with Gitte saying that he had approached the company to have it rectified. A visit by an Ola mechanic also did not lead to a resolution, and his repeated calls to the company's customer care centre to follow up had only provided him with vague answers. His protest on Sunday was picked up by a local news channel with the protest going viral over social media.

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Gitte has also reportedly registered a complaint against the company with the Consumer Forum over the issue.

This is the latest in a string of incidents that have cropped around Ola Electric's much-hyped electric scooter since the company commenced customer deliveries. Complaints regarding the shoddy build quality, issues with the battery and motor – including the scooter shifting to reverse by itself while being ridden - and last month's fire incident in Pune have been doing the rounds of social media in the past months. In another recent incident, a father had blamed the company's scooter for being faulty after his son met with an accident in Guwahati. The company though in a statement said that its investigation had showed that there was no fault with the scooter.

Ola also recently recalled 1,441 units of the S1 Pro after several reports of fires in electric two-wheelers in India. The units were from the same batch as the one that caught fire in Pune.

Image source: LetsUpp Marathi Instagram

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