Toyota to Start Selling Spare Parts Online in India
Toyota will gradually expand this to other metros by 2016. "We have a total of one million customers in India and our primary aim is to make them satisfied and loyal. Our new initiative of making spare parts available online is aimed at making it easier for them," Toyota Kirloskar Motor Vice- Chairman and Whole Time Director Shekar Viswanathan told PTI.
Also Read: Toyota Launches All-New Etios Xclusive Edition
The company is making over 400 frequently changed spare parts such as fan belts, oil filters and wipers along with 30 accessories available online. This means that those who want to change these parts need not go to a Toyota workshop for the part, rather they could order it online and then get it fixed.
The delivery model will be localised and when a customer purchases parts, the company's dealerships will take care of delivering them, he added. Parts for cars right from the Qualis, Etios, Etios Liva, Corolla, Innova and other cars will be made available online.
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