Maruti Suzuki NEXA Premium Workshops Launched; Aims To Have 300 By 2020

Highlights
- Nexa service centre will be about 10% more expensive than standard ones
- Though expensive, the centres will cut the service time by about 50%
- Maruti Suzuki expects to open nearly 300 NEXA workshops by 2020
Introducing a new kind of experience for its customers, Maruti Suzuki launched its first NEXA service centre that has opened in Gurugram, Haryana. The automaker's new outlet brings improved technological practice in servicing and repair of vehicles that is largely digital and enhances productivity as well. Maruti Suzuki said that while the premium workshops will be about 10 per cent more expensive than the standard versions, it will cut the service time taken by about 50 per cent.
The NEXA chain of dealerships was launched in 2015 with the aim to provide Maruti's premium offerings in more plush outlets, as compared to the standard showrooms. With the NEXA workshops, the Indian auto giant aims to offer the same experience in the service domain. Interestingly, the service centres will not only accept NEXA sold cars but also other Maruti offerings including the WagonR, Alto, Swift and the likes.

The first Nexa Service Centre has come up in Gurugram
With its new workshop, Maruti has also launched the My NEXA app that allows customers to book an appointment for their vehicle online, while also tracking the health of the car with constant updates from the service centre.
All new vehicles will come factory fitted with RFID cards that will automatically allow access to cars with an appointment at NEXA service centres. Customers can also walk-in and ask for their cars to be serviced.

Nexa Service Centre uses hi-tech machinery and service tool to enhance productivity
Furthermore, the sophisticated workshops come with a viewing lounge with tea, snacks and WiFi for those who would like to see their car being worked upon. Maruti Suzuki is also offering live feed online from when the vehicle is in the service bay for the customer to keep track of. The automaker will provide support through live chat options.

Nexa Service Centre viewing lounge with tea, snacks and WiFi
The NEXA workshops will also have a diagnostic bay that will do a health check on your car, and issue a health card pointing all the issues with your vehicle. All appointments at the NEXA outlets will have the customer being attended by a dedicated service manager, the automaker said.

Maruti to come up with 300 Nexa Service Centres by 2020
The first of its kind NEXA workshop is now operational in Gurugram, while Maruti Suzuki will be expanded its new workshops to nearly 70 outlets by the end of this fiscal year. The company aims to expand the outlets in a phased manner and expects to open nearly 300 NEXA workshops by 2020.
Speaking to Carandbike.com, Maruti Suzuki Marketing Director, RS Kalsi said that the aim is to bring more transparency and easy of servicing with the new NEXA workshops. With allowing regular customers to also utilise the premium centres, the automaker also aims to retain more customers within the Maruti family, upgrading from standard Maruti cars to the more premium NEXA options.
Great Deals on Used Cars
View All Used Cars
- 41,489 km
- Petrol
- Manual

- 1,18,054 km
- Diesel
- Automatic

- 77,000 km
- Diesel
- Automatic

- 44,300 km
- Diesel
- Automatic

- 84,000 km
- Petrol
- Automatic

- 76,000 km
- Diesel
- Automatic

- 62,500 km
- Diesel
- Automatic

- 81,000 km
- Petrol
- Manual

- 85,000 km
- Diesel
- Manual

- 35,249 km
- Petrol
- Manual
Popular Maruti Suzuki Models

₹ 3.54 - 5.13 Lakh

₹ 7.47 - 13.13 Lakh

₹ 6 - 8.84 Lakh

₹ 8.35 - 12.93 Lakh

₹ 5.53 - 7.29 Lakh

₹ 6.61 - 9.88 Lakh

₹ 4.25 - 6.1 Lakh

₹ 6.44 - 9.31 Lakh

₹ 10.7 - 19.79 Lakh

₹ 5.35 - 7.13 Lakh

₹ 12.74 - 15.05 Lakh

₹ 9.3 - 12.35 Lakh

₹ 11.41 - 14.51 Lakh

₹ 5.82 - 8.14 Lakh

₹ 5.22 - 8.25 Lakh

₹ 3.99 - 5.95 Lakh

₹ 8.29 - 13.98 Lakh

₹ 24.82 - 28.45 Lakh
Upcoming Cars










Upcoming Bikes










Explore More
Latest News
Related Articles

2 hours ago
The company witnessed a substantial 510 per cent increase in revenue from Rs 456 crore recorded in FY2022.

2 hours ago
Under the collaboration, Tata Power will deploy over 500 EV charging points at various IOCL retail outlets across the country.

2 hours ago
Jairaj will succeed Roland Bouchara, who led the company for six and a half years in India

2 hours ago
The scaled-down version gets the same design as the Cybertruck design and also features rear-wheel drive, LED lights, and electric braking

2 hours ago
The analysis carried out by Frost and Sullivan revealed that the Sonet diesel offered the lowest Total Cost of Ownership while the petrols were second best in the segment.

5 hours ago
The company justifies its decision by citing various market factors and the necessity to uphold product quality and competitiveness.

5 hours ago
Carmaker has said it will hike prices across its range of cars by up to 2 per cent.

6 hours ago
The standard W175 is now priced from Rs 1.22 lakh (ex-showroom) positioning it under the W175 Street.

7 hours ago
The scooter is offered with a special battery subscription scheme, which drives the initial price down and requires the buyer to pay a monthly subscription fee

10 days ago
Maruti continued to see strong demand in the utility vehicle and van segments, though small car sales continue to sag.

13 days ago
Maruti Suzuki announces an imminent price hike across its vehicle lineup.

1 month ago
The final valuation of the 100 per cent stake in the Suzuki Motor Gujarat plant stands at Rs 12,841.1 crore.

2 months ago
The car sales numbers for the month of November 2017 are out and automakers have registered positive growth last month. Automakers Maruti Suzuki and Toyota, have both register double digit growth in domestic sales for November 2017.

2 months ago
In the previous fiscal, the top five most sold cars came from Maruti Suzuki's stable. The Indo-Japanese carmaker sold 1.72 lakh units of the Swift in the last fiscal followed by the Maruti Baleno with 1.63 lakh units.
